Warranties
CONFECCIONES SBL is a brand dedicated to the production and distribution of textile garments, founded in Cúcuta in 2007 by two women passionate about fashion and details. Our main goal is to develop functional garments with a unique aesthetic. These items are made with 100% Colombian fabrics based on cotton, rayon, and elastane. With highly guaranteed inputs, we support single mothers who are heads of households, and our manufacturing is 100% local.
GUARANTEES:
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If a garment is found to be imperfect, or has damaged seams, hardware, or accessories, the customer must send a message via WhatsApp (316-7999095) with detailed images evidencing the warranty claim.
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CONFECCIONES SBL staff will respond to the message via WhatsApp, informing of the warranty approval.
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These guarantees will be delivered to the distributor within 10 to 15 business days.
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Any product received for warranty that has not been approved by CONFECCIONES SBL staff will not be accepted at the factory until the distributor provides all required information.